Privacy Policy

1. Introduction

Creor ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Creor platform, including our desktop application, web application, and CLI tool.

2. Information We Collect

Information you provide:

• Account information (name, email address) when you register
• Payment information when you subscribe to a paid plan
• Feedback, support requests, and communications you send us

Information collected automatically:

• Usage data (features used, session duration, error logs)
• Device information (operating system, browser type, screen resolution)
• IP address and approximate location

3. Your Code and Data

Creor processes your code locally on your device. When you use AI-powered features, code snippets may be sent to third-party LLM providers (such as Anthropic, OpenAI, or Google) to generate responses. We do not store your code on our servers. Each LLM provider's handling of your data is governed by their own privacy policies.

4. How We Use Your Information

• To provide, maintain, and improve the Service
• To process payments and manage subscriptions
• To send important notices (security alerts, policy changes)
• To analyze usage patterns and improve user experience
• To respond to support requests
• To detect and prevent fraud or abuse

5. Information Sharing

We do not sell your personal information. We may share data with:

• Payment processors — to handle billing and subscriptions
• LLM providers — to deliver AI-powered features (only when you use them)
• Analytics services — to understand usage patterns (anonymized where possible)
• Law enforcement — when required by law or to protect our rights

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your account information for as long as your account is active. Usage data is retained in anonymized form for analytics purposes. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Export your data in a portable format

To exercise these rights, contact us at support@creor.ai.

9. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use the Service. You can control cookie settings through your browser.

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy, contact us at support@creor.ai.